ConsultingPress ReleaseTechnologyMay 31, 2022by AkhilamincWhat’s App Cloud API Support Details

Type of Support

  • Support for What’s App Cloud API (Meta, What’s App Side)
  • Support ERPNext and What’s App Message Templates

1. Support for What’s App Cloud API

Objective: The objective of this Support is to assist clients on What’s Cloud API-related stuff on Meta/What’s App Side.

Prerequisites
:

  • Meta for Developers Account
  • What’s App configured there in Meta Developer Account
  • Verified Business on Meta
  • Verified What’s App Number and Permanent Token

Eligibility for support:

  • Must have prerequisites things done in a way as Meta for developers accounts documented.
  • Must have paid subscription of our application.

Covered things in Support of the What’s App Cloud API:

  • Meta for Developer Account-Related support
  • What’s App Application related Support on Meta account
  • What’s App Permanent Token Configuration related support on Meta account
  • What’s App Account-Related support

Disclaimer: Meta/What’s App holds all the rights to take the final decision regarding the activities we perform on the Meta for Developer Account.

We will provide all the necessary efforts to solve challenges and support but in some cases, we might not be able to, as final decisions will be made by Meta Developers Team.

2. Support ERPNext and What’s App Message Templates

Objective: The objective of this Support is to assist clients on What’s App Message Templates on the Meta side and ERPNext Side.

Prerequisites:

  • Meta for Developers Account
  • What’s App configured there in Meta Developer Account
  • Message Templates on What’s App App (in Meta Developer Account)
  • Message Templates on ERPNext Whatsapp Notification doctype and Whatsapp Message Template doctype

Eligibility for support:

  • Must have prerequisites things done in a way as Meta for developers accounts documented.
  • Must have paid subscription of our application.

Covered things in Support of the What’s App Cloud API:

  • Support for Message Templates on What’s App App (On Meta)
  • Support for Message Templates on ERPNext side
  • Support for Message Notifications on ERPNext side

Disclaimer: Meta/What’s App holds all the rights to take the final decision regarding approving Message Templates.

We will help you to guide, and to take the standard way to approve the templates. But, the final decisions will be made by Meta Developers Team.

How to get Support from us?

Contact us at account@akhilaminc.com

Subject Line: Mention your support type from the above types.

  • Company Name: Support for What’s App Cloud API
  • Company Name: Support ERPNext and What’s App Message Templates
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