Connecting Global Procurement, High-Volume Manufacturing and Serialised After-Sales Operations
From imported components to serialised devices in the field — procurement, landed cost, multi-level BOMs, production, dealers, warranty and service on one connected thread.
- Asset environment
- Approximately 100,000 pcs / month
- Challenge
- At this scale, every device is the end of a long chain: imported components, landed cost, sub-assemblies, a serial number, a dealer, a customer — and possibly a warranty claim months later.
- Transformation
- Akhilam connected the device lifecycle end to end — landed cost captured at import, serial identity from receipt through production, multi-level BOMs behind high-volume manufacturing, and dealers, warranty and service working from the same serial history, with finance and HRMS across the whole architecture.
- Outcome
- Traceable — devices linked by serial from receipt to service. Costed — landed cost and forex carried into material cost.